01 — Dispatch fee
$149 – $249
Covers the trip, the truck, on-site triage, and a written photo log of what we found.
Same-Day $149 · After-hours $199 · Safety triage $249
4-Hour Emergency WindowHot Tub RescueColumbus STR Hosts
Emergency repairs before bad reviews happen.
Same-day handyman, turnover rescue, safety triage, and hot tub maintenance for Airbnb, Vrbo, and short-term rental hosts across Columbus.
$149
Emergency dispatch starts at
$115–$145
Emergency labor / hour
$299
Hot tub rescue starts at
$99/mo
Host Priority membership
What we dispatch
What we fix when guests can't wait.
When a guest is locked out at 11 PM, when your cleaner finds damage 90 minutes before check-in, when a hot tub goes cold mid-stay — these are the calls we run. Same-day, photo-documented, and we keep you in the loop the whole time.
ACCESS-01
Guest Access Rescue
Smart lock failure, dead keypads, lockbox jams, and guest lockouts. Resolved with parts on the first visit.
Full details $190+
TURN-02
Turnover Repair Sprint
Cleaner-found damage, broken fixtures, and check-in blockers resolved in the window between checkout and arrival.
Full details $249+
SPA-03
Hot Tub Rescue
Cloudy water, foam, no-heat triage, chemical rebalance, and drain/clean/refill. Every call ends with water readings on record.
Full details $299+
PLUMB-01
Emergency Plumbing
Burst pipes, clogged toilets, running leaks, and active water damage during guest stays. Triage + licensed referral when needed.
Full details $190+
HVAC-01
Emergency HVAC
No heat in January, no AC in July, burning smells, thermostat failures. Same-day dispatch with licensed HVAC referral path.
Full details $190+
DOC-04
Damage Documentation
Photo log, measurements, and written report for Airbnb/Vrbo damage claims. Filed within 24 hours of incident.
Full details $149+
CLEAN-05
Cleaner Backup
Cleaner ghosted or running late? We dispatch a turnover crew to flip the property before your guest's check-in.
Full details $349+
REMOVE-09
Emergency Guest Removal
Guest refusing checkout, unauthorized party, or lease violation? We document the incident, coordinate with the platform, and stand by for police-assisted trespass.
Full details $349+
APPL-06
Appliance Triage
Fridge, dishwasher, washer, dryer, or microwave down mid-stay. Diagnose, repair if possible, or stage a workaround for the guest.
Full details $190+
PEST-07
Pest Intrusion Response
Guest reports bugs, rodents, or wasps mid-stay. On-site inspection, immediate treatment, and follow-up exterminator handoff.
Full details $190+
LOCK-08
Smart Lock Setup
Install, reprogram, or swap smart locks. Generate per-guest codes, sync to your channel manager, and battery health check.
Full details $190+
Transparent emergency pricing
Three numbers. No surprises.
Every call has a flat dispatch fee, an hourly labor rate, and a minimum spend. You see the floor before we roll. We confirm the final number with you before any work begins.
02 — Labor rate / hour
$115 – $145
A working tech with parts and tools, billed in 15-minute increments after the first hour.
Same-Day $115 · After-hours $135 · Safety $145
03 — Minimum spend
$264 – $394
Protects same-day availability for hosts who actually need it. You always know this floor before we leave the shop.
Same-Day $264 · After-hours $334 · Safety $394
Higher urgency tier = faster window. We confirm the working number with you on the phone before we roll, and the final number on-site before any work begins.
Guest-ready or held.
Every spa call ends with water readings, photos, and a clear safe-to-use call you can pass to your guest.
Hot tub rescue$249–$399$249–$450$249–$500$350–$650
When the spa goes cold or cloudy.
A failed hot tub on a guest weekend is a refund event. We run a standardized triage — water test, temperature reading, filter check, heater and GFCI diagnostic, photo log — and leave you with a safe-to-use call you can pass to your guest in plain language.
Emergency Hot Tub Rescue
Water test, filter check, basic rebalance, photo log
No-Heat / Error-Code Triage
Mode, GFCI, water level, flow, visible leak and escalation check
Cloudy or Foamy Water Response
Sanitizer/pH correction, shock guidance, reopen recommendation
Drain, Clean, and Refill
Drain, wipe shell, refill, rebalance, guest-ready documentation
Host membership$49/mo$99/mo$249/mo
Get to the front of the line.
Members skip the queue when emergencies hit, get a discounted dispatch rate, and have a property profile already on file — access codes, cleaner contact, the quirks of your house — so we move the moment you call.
Host Basic
Saved property profile, priority over non-members, 10% off dispatch fees.
Host Priority
Priority scheduling, 15% off dispatch, quarterly walkthrough, preferred labor rate.
Host Plus + Hot Tub
One monthly hot tub/maintenance check, priority dispatch, discounted spa rescue.
Get on the host list
Lock in your rate. Get on file.
Tell us about your property and we'll reach out within one business day to confirm coverage and get your details on file. Next time something goes wrong at 11 PM, we already know where to send the truck.
No commitment until we confirm coverage in your area
Members get priority scheduling over non-member calls
Your property profile is on file — faster dispatch on every call
Host onboarding form
Reserve your spot
Service Areas
Columbus suburbs we serve.
We cover the full Columbus metro. Pick your suburb for local pricing, typical response windows, and the calls we run most often in your area.
Dublin, Ohio
Hot tubs, Memorial Tournament weekends
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Westerville, Ohio
Family STR market, Otterbein events
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Hilliard, Ohio
Near Mill Run & Tuttle Crossing
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New Albany, Ohio
Luxury STRs, Intel campus demand
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Powell, Ohio
Pool and spa properties
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Worthington, Ohio
Historic homes, Old Worthington
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Upper Arlington, Ohio
OSU game-day market
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